Keeping billing details up to date is essential for users to maintain uninterrupted access to AnswerThePublic's premium features. Follow these straightforward steps to update the information directly in the account.
Updating Payment Card
Log in to the Account: Users can access their accounts by logging in here: https://answerthepublic.com/.
Go to "Account > Account Settings":
Locate the "Change Payment Card" option under the "Subscription" section.
Enter New Billing Information: Users can click on the "Change Payment Card" option and complete the form with updated billing details. Ensure all information is accurate, including the credit card number, expiration date, CVV, and billing address, if required.
Save Changes: Once the new information is entered, click "Save" or "Submit" to successfully update the billing details.
With the updated information, users can enjoy uninterrupted access to AnswerThePublic's premium features.
Modifying Billing Information
Users can update their billing information in the "Account Settings" section if their billing details have changed. Within this section, users have the option to modify their billing information:
Simply fill in the updated information and double-check for accuracy before saving.
After completing the necessary information, click "Save" to finalize the updates.
All changes will apply to future invoices. If updates are needed for previous invoices, please share the details, and we’ll gladly generate revised copies for you.
Important: Updating Billing Email Address
It is currently not possible to update the billing email address associated with an AnswerThePublic account directly through the user interface.
To update the billing email address for receiving invoices or other billing-related communications, users can contact the support team at support@answerthepublic.com. The support team will be happy to assist with any billing-related inquiries or changes needed.
For more questions, please email support@answerthepublic.com.