The use of extensions such as ad blockers, password managers, and VPNs has become increasingly common as they greatly enhance the online experience. However, it's important to recognize that certain extensions can interfere with access to web tools like AnswerThePublic for various reasons.
For instance, ad blockers may inadvertently block essential scripts, while privacy extensions can prevent necessary tracking cookies from loading. Additionally, security extensions might flag specific sites as unsafe, leading to functionality issues. Therefore, it’s essential for users to understand how to troubleshoot extension-related problems when they encounter access issues with AnswerThePublic.
In this article we will explain how to disable extensions from the browser directly.
Some people might not know if they are using extensions or not, to confirm that information follow the next steps:
1. Go to the 3 dots menu at the top right of your browser and click on the ¨Extensions¨ option.
2. After clicking on ¨Extensions¨ click on Manage Extensions (if applicable in the browser).
3. Scroll down to the ¨All Extensions¨ section and all the extensions used will be listed.
4. If the user can identify any Ad Blocker or VPN extensions, which might be the main extensions affecting access to AnswerThePublic is necessary to disable them. If disabling them does not fix the issue also try to remove them instead.
5. After disabling or removing the extensions affecting the connection with AnswerThePublic is necessary to open a new tab for the tool and try again.
For additional steps for troubleshooting access issues visit the article How to Fix Blocked Access
If the issue continues, they should contact the support team at support@answerthepublic.com for further assistance.